Delivery Policy (For Parties@Home and Rentals & Services)
Our normal delivery hours are 9:00 A.M. to 11:00 P.M. Monday through Sunday. We deliver all across the UAE which is subject to availability and should be requested at least 48 hours in advance. Our delivery drivers only guarantee the prompt arrival of your order within the quoted window; we will also bring the order inside the building but do not perform setup duties not unless paid. Shipping charges apply accordingly for regular or same day delivery.
http://www.cheekymonkeys.com/ will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
Delivery charges will be applied according to your location. Please see below:
Only in Al Barsha 1 area with minimum spent amount OF AED 500 on weekdays only
(Sun-Thurs) but on weekends subject to availability and minimum amount is AED 750.
ZONE 1 – AED 50
A Barsha 2 / Al Barsha 3 / Jumeirah (before crossing Al Safa Park.
ZONE 2 – AED 100
Emirates Hills / Jumeirah Island / Sports City / Jumeirah Golf Estate / Motor City /Palm Jumeirah / Springs / Arabian Ranches.
ZONE 3 – AED 150
Jabel Ali / Garhoud / Deira / Green Community / Discovery Garden.
DELIVERY, SET UP & PICK UP
ZONE 1 – AED 100
Al Barsha 2 / Al Barsha 3 / The Greens / TECOM / Motor City /
Jumeirah area (Between Umm Suqeim Intersection until first interchange) Downtown area.
ZONE 2 – AED 150
Emirates Hills/ Green Community
ZONE 3 – AED 200
Al Barari / Falcon city / Nad Al Sheba/ Warqaa/ Rashidiya/Mirdif
ZONE 4 – AED 300
ZONE 5 – AED 600
Abu Dhabi / RAK
ZONE 6 – AED 700
Fujairah / Al Ain
Same Day Delivery – Additional AED100
Accurate delivery details such as complete name, address, telephone numbers and contact person must be provided. Please include well known establishments or landmarks to ensure on-time delivery. If delivery attempted but not completed because of inaccurate or incomplete information the sender will still be charged.
Product and Service Complaints
Product or services complaints must be reported within 12 hours upon receive of the products or services to secure possible issuance of either its replacements or refunds limited to material inherent defects only.