Delivery Policy

Delivery Policy (For [email protected] and Rentals & Services)

Our normal delivery hours are 9:00 A.M. to 11:00 P.M. Monday through Sunday. We deliver all across the UAE which is subject to availability and should be requested at least 72 hours in advance. Our delivery drivers only guarantee the prompt arrival of your order within the quoted window; we will also bring the order inside the building but do not perform setup duties not unless paid. Shipping charges apply accordingly for regular or same day delivery.

https://www.cheekymonkeys.com/ will NOT deal or provide any services or products to any of OFAC sanctioned countries in accordance with the law of UAE.

Delivery charges will be applied according to your location. Please see below:

DROP OFF ONLY (NO SET UP)

Free Delivery
Only in Al Barsha/Jumeirah Area (before crossing Al Safa Park) with minimum spent amount of AED500 on weekdays only (Sunday-Thursday) but on weekends subject to availability and minimum amount is AED 750.
Zone 1 – AED50
A Barsha / The Greens / Tecom / Motor City / Emirates Hills / Palm Jumeirah / Dubai Marina / Al Sufouh / Al Safa 2 / Arabian Ranches / Jumeirah Area (between Umm Suqeim upto Downtown Area)
Zone 2 – AED100
Greens Community / DIP / Jumeirah Golf Estate / Jabel Ali / Discovery Gardens / Deira / Garhoud / Silicon Oasis / Al Khawaneej / The Villa / Al Warqaa / Rashidiya / Mirdif / Nad Al Sheba
Zone 3 – AED 150
Sharjah / Ajman / Umm Al Quwain

DELIVERY, SET UP & PICK UP

Zone 1 – AED 100
Al Barsha 2 / Al Barsha 3 / The Greens / TECOM / Motor City / Emirates Hills / Palm Jumeira / Dubai Marina / Al Sufouh / Al Safa / Arabian Ranches / Jumeirah Area (between Umm Suqeim upto Downtown Area)
Zone 2 – AED 150
Greens Community / DIP / Jumeirah Golf Estate / Jabel Ali / Discovery Gardens / Deira / Garhoud / Silicon Oasis / Al Khawaneej / The Villa / Al Warqaa / Rashidiya / Mirdif / Nad Al Sheba
Zone 3 – AED 300
Sharjah / Ajman / Umm Al Quwain
Zone 4 – AED 600
Abu Dhabi / Al Ain / Ras Al Khaimah / Fujairah

Same Day Delivery – Additional charge of AED100

Accurate delivery details such as complete name, address, telephone numbers and contact person must be provided. Please include well known establishments or landmarks to ensure on-time delivery. If delivery attempted but not completed because of inaccurate or incomplete information the sender will still be charged.

Product and Service Complaints

Product or services complaints must be reported within 12 hours upon receive of the products or services to secure possible issuance of either its replacements or refunds limited to material inherent defects only.

Applicable Law

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principles. The competent court in the United Arab Emirates shall decide on any disputes arising in connection with this Agreement.

Cheeky Monkeys Contact Section

Cheeky Monkeys Kids Birthday Party Booking
+9714-3850875
www.cheekymonkeys.com