Delivery Policy (For Parties@Home and Rentals & Services)
Our normal delivery hours are 9:00 A.M. to 11:00 P.M. Monday through Sunday. We deliver all across the UAE which is subject to availability and should be requested at least 72 hours in advance. Our delivery drivers only guarantee the prompt arrival of your order within the quoted window; we will also bring the order inside the building but do not perform setup duties not unless paid. Shipping charges apply accordingly for regular or same day delivery.
www.cheekymonkeys.com will NOT deal or provide any services or products to any of OFAC sanctioned countries in accordance with the law of UAE.
Delivery charges will be applied according to your location. Please see below:
Drop Off only (No set up)Free Delivery
Only in Al Barsha/Jumeirah Area (before crossing Al Safa Park) with minimum spent amount of AED500 on weekdays only (Sunday-Thursday) but on weekends subject to availability and minimum amount is AED 750. Zone 1 – AED50 A Barsha / The Greens / Tecom / Motor City / Emirates Hills / Palm Jumeirah / Dubai Marina / Al Sufouh / Al Safa 2 / Arabian Ranches / Jumeirah Area (between Umm Suqeim upto Downtown Area) Zone 2 – AED100 Greens Community / DIP / Jumeirah Golf Estate / Jabel Ali / Discovery Gardens / Deira / Garhoud / Silicon Oasis / Al Khawaneej / The Villa / Al Warqaa / Rashidiya / Mirdif / Nad Al Sheba Zone 3 – AED 150 Sharjah / Ajman / Umm Al Quwain
Delivery, Set up & Pick Up
Zone 1 – AED 100 Al Barsha 2 / Al Barsha 3 / The Greens / TECOM / Motor City / Emirates Hills / Palm Jumeira / Dubai Marina / Al Sufouh / Al Safa / Arabian Ranches / Jumeirah Area (between Umm Suqeim upto Downtown Area) Zone 2 – AED 150 Greens Community / DIP / Jumeirah Golf Estate / Jabel Ali / Discovery Gardens / Deira / Garhoud / Silicon Oasis / Al Khawaneej / The Villa / Al Warqaa / Rashidiya / Mirdif / Nad Al Sheba Zone 3 – AED 300 Sharjah / Ajman / Umm Al Quwain Zone 4 – AED 600 Abu Dhabi / Al Ain / Ras Al Khaimah / Fujairah
Same Day Delivery – Additional charge of AED100
Accurate delivery details such as complete name, address, telephone numbers and contact person must be provided. Please include well known establishments or landmarks to ensure on-time delivery. If delivery attempted but not completed because of inaccurate or incomplete information the sender will still be charged.
Product and Service Complaints
Product or services complaints must be reported within 12 hours upon receive of the products or services to secure possible issuance of either its replacements or refunds limited to material inherent defects only.