Frequently Ask Questions (FAQs)
Is the same day delivery possible for Rentals & Services?
Yes! Depending on the availability of the items/requriements.
How an order is placed?
You may place your order by calling in one of our branches.
Am I secured while using my credit/debit card for payment?
All credit card information is passed through UCC SSL certificates, which categorized in to the world-class standards in online credit card security. This information is gathered and processed on the protected servers of a large national bank, customers are completely satisfied that their credit card information will not be leaked.
How much is down payment deposit for Outdoor parties or rentals & services booking?
A mandatory 100% down payment will be applied upon checking out of your order.
What are the delivery charges?
Delivery charges will be applied according to your location. Please see below:
DUBAI – AED200 to AED300
Other Emirates – AED600 to AED1000
Note: Additional charges may apply